Privacy Policy

1. Introduction

Welcome to Prep Partner, an Apta AI company. We take your privacy seriously, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. It also explains how you can control the use and disclosure of your information when you use our site and services.

Please read this page carefully — by using our services, you agree to the processing of your data and information in accordance with our policies.

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2. What Does This Privacy Policy Cover?

This Privacy Policy covers the information collected by PrepPartner.ai through your use of our services, including when you create an account, upload your CV, interact with our AI tools, or communicate with us.

The purpose of this Policy is to protect your rights when your Personal Data is processed and to be transparent about our data protection framework.

Personal Data means any information relating to an identified or identifiable natural person. By using PrepPartner, uploading your information, or communicating with us, you agree to the terms described in this Privacy Policy, including:

1. Consent to the collection and use of your personal data
2. Consent to receive service notifications and updates
3. Confirmation that you are over the age of 18

We do not sell, rent, or share your personal information with third parties for their own direct marketing purposes.

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3. What Information Do We Collect or Receive?

3.1 Information You Provide

We collect the information you provide directly to us, including:

• First and last name
• Email address and login details
• Uploaded CVs or resumes
• AI chat transcripts and messages
• User preferences and selected learning options
• Any other materials or content you upload to the platform

3.2 Automatically Collected Information

When you use PrepPartner, we automatically collect certain data about your visit, such as:

• IP address
• Browser type and operating system
• Device information
• Usage activity and interaction with the platform (“session times”)

3.3 Cookies

When you visit PrepPartner.ai, we may assign your device a small text file called a cookie. These cookies help us improve your experience by making PrepPartner faster, remembering your preferences, maintaining your login session, enabling and supporting our security features, and letting us know your user session state.

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4. How Will We Use Your Personal Data?

We use your Personal Data to:

1. Provide and manage your account and access to our services
2. Deliver the features and tools available on PrepPartner.ai
3. Improve the platform and personalize your experience
4. Process payments and manage billing
5. Communicate updates, new features, or offers (if you consent)
6. Maintain platform security
7. Comply with applicable laws and regulatory requirements

Your data helps us improve our AI learning systems and offer a better experience for all users.

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5. Why Do We Collect Personal Data?

We collect Personal Data for several purposes, including:

1. To collect the necessary information required to deliver core platform functionalities, such as CV evaluation, interview feedback, and performance improvement features.
2. To provide a seamless user experience
3. To improve our tools and services
4. To communicate important updates or account information
5. To understand platform usage and performance metrics

We only process data when we have a lawful basis to do so — such as to perform a contract, meet legal obligations, or where you have provided consent.

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6. What Is the Legal Basis for Processing?

We process Personal Data as permitted by applicable data protection laws. The lawful bases include:

• Contract performance: when necessary to deliver our services to you
• Legitimate interests: such as improving our tools or ensuring security
• Consent: for communications or AI model training (where required)
• Legal obligations: to comply with applicable law or regulation

We ensure that all data is handled fairly, securely, and only retained for as long as necessary.

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7. Who Do We Share Your Information With?

We may share limited Personal Data with:

1. Trusted service providers — who assist in hosting, analytics, or system maintenance (under strict confidentiality obligations)
2. Payment processors — to handle transactions securely
3. Legal or regulatory authorities — if required by law, subpoena, or to prevent fraud or abuse

We never sell your personal data.

We may also share anonymized or aggregated data (which does not identify you) to help improve system performance and analytics. If disclosure is required by law or to protect our rights, we will do so in good faith and, where appropriate, notify affected users.

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8. How Do We Protect Your Information?

We take data protection seriously and use appropriate security measures to protect your Personal Data from unauthorized access, loss, or misuse.

• Data is stored on secure servers hosted on Amazon Web Services (AWS).
• Only authorized personnel have access where necessary for maintenance or improvement.
• We continuously review our technical and organizational safeguards to ensure your data remains secure.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we take every precaution, we cannot guarantee absolute security.

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9. International Data Transfers

Where necessary, your data may be processed or transferred outside your country of residence. All transfers are done in accordance with applicable data protection laws and with adequate safeguards in place, including Standard Contractual Clauses where applicable.

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10. Updates and Contact

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The latest version will always be available at www.preppartner.ai.

If you have any questions, requests, or concerns about your Personal Data or this Privacy Policy, please contact us at: 📧 contact@preppartner.ai